Bella Rose Quilts Shipping Policy Outline

U.S. Shipping Policy

Shipping Cost

• Orders $100 and over ship FREE via USPS (United States Postal Service) for Domestic US orders only and EXCLUDES limited edition boxes, subscription boxes, and other specialty boxes.

 Flat Rate Shipping

• Orders below $100 ship for $8 via USPS (United States Postal Service) for Domestic US orders only and EXCLUDES limited edition boxes, subscription boxes, and other specialty boxes.

Shipping Method

• Order Processing & Shipping Information

  In-Stock Items: Your order will be processed and shipped within 1-3 business days.

  Kits: Our custom kits are specialized and may take up to 7 business days to ship.

  Preorders: Please refer to the product listing for the estimated shipping date.

  Bi-Monthly Subscription Boxes: Boxes will start to ship the last week of the month and continue into the first couple of weeks of the next month. We begin shipping on the East Coast and work our way to the West Coast.

  Please note: The Bi-Monthly Box Schedule: January, March, May, July, September, and November (very end of the month into the next month).

• International delivery times will vary based on shipping method and destinations. See the International Shipping section below for additional details. 

Shipping Restrictions

• Orders to Alaska, Hawaii, Puerto Rico, other non-contiguous locations, PO boxes and US Military/Diplomatic addresses (APO, FPO, DPO) will only be shipped USPS. 

Processing and Delivery

• Orders are processed every day except Sundays and major holidays.

• Larger orders may take additional time for preparation.

• We cannot combine multiple orders.

• For urgent orders, contact customer service, and we’ll do our best to expedite the process.

International Shipping Policy

Includes Canada. No expedited shipping for international orders. Shipping fee is based on total order weight and shipping address. 

Delivery Times

• International Mail typically take 2-4 weeks. However, during peak times it can take longer (see notes about customs below). Most items provide tracking or delivery confirmation.

• UPS Worldwide Expedited delivers in: 2-3 business days to Canada, 3 to 6 business days to the rest of the world. Packages are fully trackable. These shipments WILL go through customs so please read our policy on customs, duties and taxes below.

In some cases such as an oversized item, we may require an additional shipping cost and if so we will contact you. 

Brazil Disclaimer

Due to import regulations books can not be shipped to Brazilian addresses.

Customs, Duties, & Taxes on International Orders

Any customs, duties, or taxes are the responsibility of the customer. Some countries may require us to collect taxes, GST, or VAT on their behalf. We will do so only if required and applicable taxes will be shown during checkout. Customers are responsible for understanding the laws and processes related to duties and taxes in their country and region. We cannot control whether a package gets delayed and/or charged duties and taxes by the customs office in any international country.

All prices are in US dollars. We are not responsible for any exchange rate differences.

Local Customs and Restrictions

• Customs, duties, and taxes are the customer’s responsibility.

• Delays caused by customs clearance are outside Bella Rose Quilts' control.

• We reserve the right to implement a “ship at your own risk” policy for international shipping due to repeated delivery issues.

Disclaimer

• Under the “ship at your own risk” policy, there will be no refunds for lost packages. 

Shipping Notes and Important Policies

• Customers are responsible for providing accurate shipping addresses during checkout.

• Order changes must be requested promptly. Once processing begins, modifications may not be possible.

• At any time we may change standard shipping methods if a shipment results in oversize charges. This most often applies to orders that include larger items, cutting mats, or batting

• We cannot combine multiple orders at this time. 

• These items are NOT included in shipping calculations; downloadable patterns, gift certificates, and membership/pre-order fees.

• Downloadable Products will be delivered via e-mail immediately after purchase. If you do not receive your product please reach out via e-mail at info@bellarosequilts.com. 

Taxes on U.S. Orders

• Taxes are charged based on the shipping address where applicable, due to recent legislation.

• Military addresses are exempt.

Returns and Missing Shipments

• USPS requires up to 7-14 business days before allowing inquiries for missing packages.

• USPS allows 7 days before accepting inquiries on delayed or missing shipments. Once an inquiry has been filed, we must then allow the postal service an opportunity to investigate and locate any missing or delayed shipments. Due to these timelines, we allow up to 15 business days for resolution before considering reships or refunds.

• We are not responsible for multiple orders or delays caused by incorrect shipping information provided by customers.

Contact Us

For additional inquiries about shipping, expedited options, or order modifications, please contact info@bellarosequilts.com . Thank you for choosing Bella Rose Quilts!